We value your privacy and would like to be transparent about the personal information we process
when interacting with you. With this Personal Information Protection Notice, we inform and provide
you with an overview of how we process your personal information and by doing so we are fulfilling
our notification obligation.
We are committed to manage and process your personal information in accordance with the
applicable privacy and information protection law provisions, which specifically provide for the
lawful, fair and transparent processing of your personal information for specified, explicit and
legitimate purposes in a reasonable manner that does not infringe on your right to privacy.
We recognise and are committed to protect your fundamental rights and freedoms, more
specifically your right to privacy which includes the right to the protection against the unlawful
collection, retention, dissemination and use of personal information. Hybrid Automation
(Registration number 2005/145000/23) has drafted a plan of action when it comes to protecting
This policy applies to you if you are:
• a visitor to our website; or
• a customer who has ordered or requested the goods or services that we provide.
Personal information includes:
• certain information that we collect automatically when you visit our website.
• certain information collected on registration (see below).
• certain information collected on submission; and
• optional information that you provide to us voluntarily (see below).
• information that has been made anonymous so that it does not identify a specific person.
• permanently de-identified information that does not relate or cannot be traced back to you
• non-personal statistical information collected and compiled by us; and
• information that you have provided voluntarily in an open, public environment or forum
including any blog, chat room, community, classifieds, or discussion board (because the
information has been disclosed in a public forum, it is no longer confidential and does not
constitute personal information subject to protection under this policy).
Common examples of the types of personal information which we may collect, and process include
• identifying information – such as your name, date of birth, or identification number of any
• contact information – such as your phone number or email address.
• address information – such as your physical or postal address; or
Depending on the goods or services that you require, we may also collect sensitive personal
information including your:
• financial information – such as your bank account details.
• sensitive demographic information – such as your race or ethnicity.
• criminal information – such as information about your commission or alleged commission of
any offence or about any related legal proceedings.
Before any supply of goods or services or the customer onboarding, this policy together with our
terms and conditions should be accepted by all parties. Failure to do so may result in Hybrid
Automation not being able to provide any goods/ services. By placing orders or requesting our
services, you are confirming consent to this policy.
• Anyone that doesn’t not have legal capacity to conclude a contract or is younger than the
legal age of majority (18 years old) may not order goods and services
• By accepting this policy, you are deemed to have read, understood, accepted, and agreed
to be bound by all its terms.
• You may only send us your own personal information or the information of another data
subject where you have their permission to do so.
We may change the terms of this policy at any time by updating our web page.
Once you a customer of Hybrid Automation, you will provide us with certain information that will
then be made visible to us, this personal information will include your name and surname, email
address, telephone numbers, your company name, company registration number, and VAT
number, postal address or street address.
We will use this personal information to fulfil your account, provide additional services and
information to you as we reasonably think appropriate, and for any other purposes set out in this
When you order our goods or request services from us, you will be asked to provide us with
additional information on a voluntary basis (goods or services information).
We automatically receive and record Internet usage information on our server logs from your
browser, such as your Internet Protocol address (IP address), browsing habits, click patterns,
pages that you access on the website, and the dates and times that you visit the website, paths
taken, and time spent on sites and pages within the website (usage information).
Please note that other websites visited before entering our website might place personal
information within your URL during a visit to it, and we have no control over such websites.
Accordingly, a subsequent website that collects URL information may log some personal
We may place small text files called ‘cookies’ on your device when you visit our website. These
files do not contain personal information, but they do contain a personal identifier allowing us to
associate your personal information with a certain device. These files serve several useful purposes
for you, including helping us deliver targeted advertising where appropriate in compliance with the
Your internet browser generally accepts cookies automatically, but you can often change this
setting to stop accepting them. You can also delete cookies manually. However, no longer
accepting cookies or deleting them will prevent you from accessing certain aspects of our website
where cookies are necessary.
Third party cookies
Some of our business partners use their own cookies or widgets on our website. We have no access
to or control over them. Information collected by any of those cookies or widgets is governed by the
Our website may contain electronic image requests (called a single-pixel gif or web beacon
request) that allow us to count page views and to access cookies. Any electronic image viewed as
part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not
collect, gather, monitor, or share any of your personal information. We merely use them to compile
anonymous information about our website.
We may monitor and record any telephone calls that you make to us unless you specifically request
us not to.
Purpose for collection
We may use or process any goods or services information, or optional information that you provide
to us for the purposes that you indicated when you agreed to provide it to us. Processing includes
gathering your personal information, disclosing it, and combining it with other personal information.
We generally collect and process your personal information for various purposes, including:
• goods or services purposes – such as collecting orders or requests for and providing our
goods or services.
• marketing purposes – such as pursuing lawful related marketing activities.
• business purposes – such as internal audit, accounting, business planning, and joint
ventures, disposals of business, or other proposed and actual transactions; and
We may use your usage information for the purposes described above and to:
• remember your information so that you will not have to re-enter it during your visit.
• monitor website usage metrics such as total number of visitors and pages accessed; and
• track your entries, submissions, and status in any promotions or other activities in connection
with your usage of the website.
Consent to collection
We will obtain your consent to collect personal information in accordance with applicable law and
when you provide us with any registration information or optional information.
We may use your personal information to fulfil our legal obligations to you as our customer in
providing good and services and to send relevant and appropriate electronic correspondence to
you to keep you informed regarding, but not limited to, news about goods and services in which
we may think that you are interested in
Messages and updates
We may send administrative messages and email updates to you about the website. In some cases,
we may also send you primarily promotional messages of which you can choose to opt-out of.
We may send administrative messages and email updates to you about the website. We will not
send you promotional messages unless you have chosen to opt-into them. But we may send you
one message asking you to opt-into promotional messages.
In general, we do not share your personal information however we may share your personal
information with third parties that act as service provides on our behalf as permitted by law
• other divisions or companies within the group of companies to which we belong to provide
joint content and services like registration, for transactions and customer support, to help
detect and prevent potentially illegal acts and violations of our policies, and to guide decisions
about our products, services and communications (they will only use this information to send
you marketing communications if you have requested their goods or services).
• our goods or services providers under contract who help provide certain goods or services or
help with parts of our business operations, including fraud prevention, bill collection,
marketing, technology services (our contracts dictate that these goods or services providers
perform for us and not for their own benefit).
• credit bureaus to report account information, as permitted by law.
• banking partners as required by credit card association rules for inclusion on their list of
terminated merchants (if you utilize the services to receive payments and you meet their
• other third parties who provide us with relevant services where appropriate.
We may disclose your personal information as required by law or governmental audit.
We may disclose personal information if required:
• by a subpoena or court order.
• to comply with any law.
• to protect the safety of any individual or the public; and
• to prevent violation of our customer relationship terms.
We will not sell personal information. No personal information will be disclosed to anyone except
(information about the customer population in general terms).
We may need to disclose personal information to our employees that require the personal
information to do their jobs. These include our responsible management, accounting, audit,
compliance, information technology, or other personnel.
Change of ownership.
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another
entity, we may assign our rights to the personal information we process to a successor, purchaser,
or separate entity. We will disclose the transfer on the website. If you are concerned about your
personal information migrating to a new owner, you may request us to delete your personal
We take the security of personal information very seriously and always do our best to comply with
applicable data protection laws. Our hosting company will host our website in a secure server
environment that uses a firewall and other advanced security measures to prevent interference or
access from outside intruders. We authorize access to personal information only for those
employees who require it to fulfil their job responsibilities. We implement disaster recover
procedures where appropriate.
Accurate and up to date
We will try to keep the personal information we collect as accurate, complete, and up to date as is
necessary for the purposes defined in this policy. From time to time, we may request you to update
your personal information. You can review or update any personal information that we hold on you
by, emailing us, or phoning us. Please note that to better protect
you access to your account or making any corrections to your personal information.
We will only retain your personal information for as long as it is necessary to fulfil the purposes
explicitly set out in this policy, unless:
• retention of the record is required or authorized by law; or
• you have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure obligations and will
not share or sell your personal information.
We may retain your personal information in physical or electronic records at our discretion.
Transfer to another country
We may transmit or transfer personal information outside of the country in which it was collected to
a foreign country and process it in that country. Personal information may be stored on servers
located outside the country in which it was collected in a foreign country whose laws protecting
personal information may not be as stringent as the laws in the country in which it was collected.
You consent to us processing your personal information in a foreign country whose laws regarding
processing of personal information may be less
We are not responsible for, give no warranties, nor make any representations in respect of the
privacy policies or practices of linked or any third-party websites.
personal information, please contact us at email@example.com
SACHIN SINGH PREVERSHINI SINGH
MANAGING MEMBER COMPLIANCE OFFICER/H